Contact Us

Have A Question For Our Experts?

For questions about our website, Premium Memberships, or store purchases please call toll-free 1-855-253-0822 or email wwgoasubscription@program-director.net.

Our regular customer service hours are 8:00 am – 4:30 pm CST Monday-Friday. We are closed for the following holidays:

  • New Year’s Day
  • Martin Luther King Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving and the day after
  • Christmas Eve (closing at noon)
  • Christmas Day
  • For questions and comments regarding our privacy policy, content on this website, the site layout, navigation or technical assistance, or to contact our editors, please fill out the form below. You may also write to us at:

    WoodWorkers Guild of America
    1903 Wayzata Blvd. East
    Wayzata, MN 55391

    To advertise on our site, please email us or call 1-855-253-0822.

    Discussion
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    30 Responses to “Contact Us”
      • Customer Service

        Hi John. I have sent you an email regarding your cancellation request.
        Thanks
        Jean-WWGOA Video Membership

        Reply
      • Phil Walden

        Hi I need to talk to your customer services. However I am in the UK please advise.

        Reply
        • Customer Service

          Hi Phil. If you would like we do have the Chat feature on our site. Our hours are Monday-Friday 8:00 a.m. to 4:30 p.m. CST. Also, here is the toll free number 1-855-253-0822.
          You can also send us an email at wwgoasubscription@program-director.net.
          Thanks
          Jean-WWGOA Video Membership

          Reply
      • Robert Franklin

        I wish to cancel my automatic subscription renewal to WWGOA. I have not received any published article during this year past 2017-2018.
        Kindest regards
        R.A .Franklin

        Reply
        • Customer Service

          Dear Robert,

          Thank you for contacting us. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:8/23/18.

          We strive for 100% customer satisfaction and customer loyalty means a lot to us. To show our thanks for being a valued customer, please click on the link below to receive your next year’s membership at a discounted price of $12.

          https://www.wwgoa.com/?add-to-cart-multi=1&products=3917&skipcart=1&coupon=asr12

          If you have any further questions, please contact Customer Service at 1-855-253-0822 at your earliest convenience, or chat with us on our site.

          We greatly appreciate your business!

          Sincerely,

          Becky
          WoodWorkers Guild of America Video Membership

          Reply
      • Customer Service

        Hi Vernon. Our records indicate that you contacted us earlier and your membership has been cancelled. You will have access until 8-16-18. If you have any questions, please contact our customer service team at 1-855-253-0822.
        Thanks
        Jean-WWGOA Video Membership

        Reply
        • Customer Service

          Hi Chuck. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:5/26/2019. If you have any further questions, please contact Customer Service at 1-855-253-0822.
          Thanks
          Jean-WWGOA Video Membership

          Reply
      • Customer Service

        Hi Rick, Please give our customer service team a call at 1-855-253-0822 and they will assist you.
        Thanks
        Jean-WWGOA

        Reply
      • Customer Service

        Hello. Please give our customer service team a call at 1-855-253-0822 and they will assist you with this. The customer service hours are Monday through Friday 8:00 am to 4:30 pm. CST.
        Thanks
        Jean-WWGOA Video Membership

        Reply
      • Customer Service

        Hi Lynn. Please give our customer service team a call at 1-855-253-0822 and they will assist you with this. The customer service hours are Monday through Friday 8:00 am to 4:30 pm. CST.
        Thanks
        Jean-WWGOA Video Membership

        Reply
      • Customer Service

        Hi Bob. Your package has been shipped and it is scheduled for delivery on Wednesday, 7/11/2018 by the end of the day. If you have any questions please give our customer service team a call at 1-855-253-0822.
        Thanks
        Jean-WWGOA Video Membership

        Reply
      • Customer Service

        Hello Andrew,

        We received your request to cancel your membership through email and your membership was cancelled. You will continue to have access to the website until 8/24/18. Please feel free to reach out again if you have any further questions.

        Thanks,

        Becky
        Woodworkers Guild of America Video Membership

        Reply
      • Customer Service

        Hi Martyn. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until:8/11/2018. If you have any questions, please contact our customer service team at 1-855-253-0822.
        Thanks
        Jean-WWGOA Video Membership

        Reply
    1. Thomas Echols

      I need to cancel my membership I see that you just charged my card for another time and I have never been able to get in the site so it is a waste of money thanks Tom Echols

      Reply
      • Customer Service

        Hi Thomas. Please give our customer service team a call at 1-855-253-0822 and they will assist you with this.
        Thanks
        Jean-WWGOA Video Membership

        Reply
      • Customer Service

        Hi Jo Anne. In response to your request, we have cancelled your Annual Gold Membership. Your refund amount due is $95.00. Please allow 2-3 business days for the refund to process. Your membership will remain active until 7-19-18. If you have any further questions, please contact Customer Service at 1-855-253-0822 at your earliest convenience, or chat with us on our site.
        Thanks
        Jean-WWGOA Video Membership

        Reply
      • Customer Service

        Hi Paul. In response to your request, we have cancelled your Annual Premium Membership. You will continue to have access to the site until 11-6-18. If you have any further questions, please contact Customer Service at 1-855-253-0822 at your earliest convenience.
        Thanks
        Jean-WWGOA Video Membership

        Reply
    2. Thomas

      isnt it interesting that EVERY note on here is about cancelling a membership? Maybe because this site purposely leaves out the ability to do so on your own. So now after they have taken my money for a service that I got nothing out of, there is no way for me to quickly get my money back. My bank has been looped in and the BB will be notified. Looking for an immediate email reply and refund

      Reply
      • Customer Service

        Hi Thomas. I have cancelled your account and processed your refund for $40.00. Please allow 2-3 business days for your refund to process. Your membership will remain active until 7-24-18. I have also sent you an email with all of the information. If you have any questions, please contact our customer service team at 1-855-253-0822.
        Thanks
        Jean-WWGOA Video Membership

        Reply