Comments on: About the WoodWorkers Guild of America https://www.wwgoa.com Fri, 08 Sep 2023 16:10:21 +0000 hourly 1 By: Customer Service https://www.wwgoa.com/about/comment-page-1/#comment-6131914 Wed, 12 Feb 2020 14:33:00 +0000 http://www.wwgoa.com/?page_id=3242#comment-6131914 In reply to CHARLES.

Hey Charles,

Thanks for reaching out! Can you please chat, email us at wwgoasubscription@program-director.net or call us at 1-855-253-0822 so that we can help you get cancelled?

Happy Woodworking!
Madeline
Woodworkers Guild of America Video Membership

]]> By: CHARLES https://www.wwgoa.com/about/comment-page-1/#comment-6131859 Wed, 12 Feb 2020 13:00:55 +0000 http://www.wwgoa.com/?page_id=3242#comment-6131859 Hello – I wish to cancel my membership (Premium) which started 2/22/2019. Please do not renew it on 2/22/2020. Cancel my Autorenewal that has already been charged on 2/12/2020, which is 10 days before the renewal date!

]]> By: Customer Service https://www.wwgoa.com/about/comment-page-1/#comment-6100289 Tue, 04 Feb 2020 19:19:47 +0000 http://www.wwgoa.com/?page_id=3242#comment-6100289 In reply to phil MATHES.

Hello Phil!

Thank you for your comment! I have sent you a private email with the details of your membership cancellation.

If you have any questions or concerns, please chat, email or call us at 1-855-253-0822.

Sincerely,
Madeline
Woodworkers Guild of America Video Membership

]]> By: phil MATHES https://www.wwgoa.com/about/comment-page-1/#comment-6096393 Tue, 04 Feb 2020 00:38:58 +0000 http://www.wwgoa.com/?page_id=3242#comment-6096393 Cancel subscription and all references to credit card effective now.

]]> By: Customer Service https://www.wwgoa.com/about/comment-page-1/#comment-6038797 Fri, 24 Jan 2020 16:13:38 +0000 http://www.wwgoa.com/?page_id=3242#comment-6038797 In reply to GRAHAM.

Hello Graham,

Than you for contacting us.

I am sorry to hear that you are cancelling. I have cancelled your membership and you will continue to have access until:3/3/20.

I would love the chance to win you back. To show my thanks for being a valued customer, I would like to offer you a discounted price for next year’s Premium membership at $12.00. If you are interested in this promotional discount, please chat, email, or contact Customer Service at 1-855-253-0822.

We greatly appreciate your business!

Sincerely,

Joan
Woodworkers Guild of America Video Membership

]]> By: Customer Service https://www.wwgoa.com/about/comment-page-1/#comment-6038782 Fri, 24 Jan 2020 16:12:02 +0000 http://www.wwgoa.com/?page_id=3242#comment-6038782 In reply to GRAHAM.

Hello Graham,

We’re sorry for the inconvenience. Our email systems were down for a few days but we’re back up and running!

I have emailed you confirmation of your account cancellation.

If you have any further questions or concerns, please reach out.

Thank you!

Jessica
Woodworkers Guild of America Video Membership

]]> By: Customer Service https://www.wwgoa.com/about/comment-page-1/#comment-6034624 Thu, 23 Jan 2020 17:48:40 +0000 http://www.wwgoa.com/?page_id=3242#comment-6034624 In reply to Wayne Brunton.

Hello Wayne- sorry to hear that you had trouble. I have located your Premium membership and I have cancelled it. You have access until 3/3/2020. Please contact us at: 1-855-253-0822 if you need anything else. Thanks!

]]> By: GRAHAM https://www.wwgoa.com/about/comment-page-1/#comment-6017990 Mon, 20 Jan 2020 14:57:00 +0000 http://www.wwgoa.com/?page_id=3242#comment-6017990 In reply to Customer Service.

I have failed to access you through email, Your message wasn’t delivered to wwgoasubscription@program-director.net because the domain program-director.net couldn’t be found. Check for typos or unnecessary spaces and try again.
so am trying this route. Please cancel my subscription at the end of it’s period.
Please do not apply the automatic re-subscription using my credit card.

]]> By: Wayne Brunton https://www.wwgoa.com/about/comment-page-1/#comment-6007311 Sat, 18 Jan 2020 09:41:31 +0000 http://www.wwgoa.com/?page_id=3242#comment-6007311 Your email links embedded in your website come back with a message saying no such address exists. Please cancel my Premium membership. Membership number 748190. Thanks

]]> By: Customer Service https://www.wwgoa.com/about/comment-page-1/#comment-5982979 Mon, 13 Jan 2020 17:32:08 +0000 http://www.wwgoa.com/?page_id=3242#comment-5982979 In reply to MIKE.

Hi Mike. I am sorry to hear that you are cancelling. I have cancelled your membership and you will continue to have access until: 2/25/2020. If you have any questions, please contact our customer service team at 1-855-253-0822.
Thanks
Jean
Woodworkers Guild of America Video Membership

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